National Audit Office of Estonia (RKTR)

Results of the development of the state’s information systems Read full summary in English

2010 report autoID-EE:20130115121151

The National Audit Office has repeatedly audited the management and development of the state’s information technology (IT) area in the last ten years. The last audit was performed in 2005. After that, several measures have been implemented in the state to organise the development better and to guarantee that the systems are compatible. This audit gives an opinion of the results of development project management and the state’s coordination mechanism in this process.

In the report page 2-3

- lack of overall rules

- all possible solutions, the expected benefits and the cost not assessed

- lack of control over development

- Only half of the six audited IT developments were completed on time, to the planned volume and with the planned functionality

- poor management

In the report

- All development work delegated to IT unit and then to provider

- unsatisfied system users, increased project costs and failure to meet deadlines due to repeated additional developments.

In the report

- Agencies often lack direct interest and the required skills to consider the state’s IT compatibility framework and its recommendations

- The cooperation of ministries and agencies in the development of information systems is still problematic

The risk cases visible on this page are collected and described by the e-Government Subgroup of the EUROSAI IT Working Group in contact with author Supreme Audit Institutions (SAI). In the same way, analytical assumptions and headings are chosen by the Subgroup. We encourage you to read the original texts by SAIs - to be found in the linked files.