Valstybės Kontrolė

National Audit Office of the Republic of Lithuania (LRVK)

Management of State Information Resources Read full summary in English

2013 report VA-P-90-3-3

The objective of the audit was to assess effectiveness of the management of the state information resources and of the use of their possibilities: suitability of the chosen state resources management model; rationality of the use of the State Budget funds when managing information resources; use of the possibilities of the state information resources to improve the performance of the public sector. Audit procedures were performed in all major institutions which form and implement the policy of information resources: Ministry of Transport and Communications, Ministry of the Interior, Ministry of Justice, Information Society Development Committee under the Ministry of Transport and Communications, and Communications Regulatory Authority, a few other entities were interviewed as well. The audit was conducted on the assumption that the audited and other entities provided comprehensive and objective information and copies of the documents correspond to the originals.

In the report: part 1-3 (page 4, 5)

- Neither concepts of information resources, information and communication technologies nor classification systems of the state information resources have been harmonised.

- Strategic issues of the development of the information and knowledge society of the state are not considered as required and no responsibility for the management areas of some state information resources has been assigned.

- The attempts to create and to introduce common tools of interaction of the state information resources were not effective due to absence of an analysis of the present status of the information infrastructure and planned stages of enhancement of information resources.

- It is difficult to distinguish between different forms of these resources, to establish and implement electronic information management and security requirements, and to select appropriate security measures.

- Bureaucracy in determining information society development orientations and partial duplication of institutional activities, there is a lack of systematic collection of information about the state information resources

- Failure to use a possibility to consistently plan and introduce information and communication technologies in all public sector institutions, to enhance interconnection of the existing systems and to provide higher quality services at lower cost.

In the report: part 4-5 (page 5)

- Funds are allocated for investments without having considered justification of the application of information technology and possibilities of continuity of the solutions being designed.

- Possibilities to use the available solutions of information resources, to standardise management processes and to reduce information technology costs are not used when creating and maintaining the state information resources.

- Funds for the maintenance of the state information resources could be used more economically.

In the report: part 6-7 (page 6)

- the designed online catalogues of electronic services are complicated and the electronic services of the public sector and the information environment are only partially adapted for people with disabilities.

- the absence of electronic data security measures in conformity with the established requirements

- Shortage of information about the interaction of the information resources managed by the state.

- The created electronic services are unattractive and little used.

- It is not always safe to use the electronic services of the public sector.

- Re-use of electronic information accumulated by the public sector is limited.

The risk cases visible on this page are collected and described by the e-Government Subgroup of the EUROSAI IT Working Group in contact with author Supreme Audit Institutions (SAI). In the same way, analytical assumptions and headings are chosen by the Subgroup. We encourage you to read the original texts by SAIs - to be found in the linked files.