Latvijas Republikas Valsts Kontrole

State Audit Office of Latvia (LRVK)

Evaluation of the effectiveness of implementation and compliance with regulatory enactments and the legal framework of the project “E-government Portfolio” Read full summary in English

2010 report 5.1-2-23/2009

The objective of the audit is to evaluate the effectiveness of implementation and compliance with regulatory enactments and the legal framework of the project “Egovernment Portfolio” of the national programme of the European Regional Development Fund (hereinafter: ERDF) of the European Union (hereinafter: EU), “Development and improvement of the infrastructural foundation for electronic governance”.

In the report: part 18 (page 3)

- objective: integrate information systems in a single State information system not met - as two separate and mutually unconnected record management systems have been developed

- availability of information regarding IT projects implemented in State administration has not improved

- no comprehensive use of data regarding residents, addresses and enterprises has been commenced

- the majority of e-services developed as part of the activity “Pilot project of the implementation of electronic services of State and local government institutions” in the period until 1 May 2009 (18 services) are used at a rate of less than 50 times a month, and eight e-services were not available at the time of the audit inspection

- lack of optimisation of State administration activities in connection with document exchange

In the report: part 19 (page 5)

- no sufficient understanding of the area to be improved

- no appropriate preliminary activities were carried out to achieve focused project management and effective controls

- no regulatory enactments specifying a single set of requirements for the development, provision and receipt of e-services in digital environments

- IS services were developed in an environment in which no corresponding process or activity existed prior to the commencement of the project

In the report: part 19-20 (page 6)

- no justification was obtained for the selection of the activities included in the project, or their significance in implementing e-government and optimising the activities of State and local government institutions

- LVL 137,812 was used to develop regulatory enactments and by-laws of structural units, which is one of the functions of the institution

- LVL 121,835 was used on an information system that is not being used for the intended purpose

- Documents prepared by legal advisors not used: By-Laws of the Service Provision Coordination Unit, Description of the Initial Situation of the Services of Public Administration Institutions and documents for the creation of a client service centre

The risk cases visible on this page are collected and described by the e-Government Subgroup of the EUROSAI IT Working Group in contact with author Supreme Audit Institutions (SAI). In the same way, analytical assumptions and headings are chosen by the Subgroup. We encourage you to read the original texts by SAIs - to be found in the linked files.