Supreme Audit Office of Poland


Risks of e-Governance Strategy Dominated by Outsourcing Read full text in English

2011 report P/10/045

Audit of IT service in Ministry of Public Assets gave an opportunity to analize risks related to outsourcing dominated e-Governance strategy. Important findings were identified in preparation and testing stages, stemming from poor Business Case.

In the report page 11

- Out-of-date Strategy (2001)

- Lack of interest in a common reporting e-format

- Internal procedures do not observe electronic documents environment

- Some minimal requirements for IT systems have not been met, which leaves the Office outside the eGovernment development stream

In the report: part Preparation (page 9)

- Management inexactly informed about the market situation

- Service provider lock-in resulting in total dependence

In the report: part Testing delivered products (page 10)

- Hidden deleting and delayed warning message

- Applications security level unacceptably low

In the report page 10

- Users are not trained in effective data entering methods

- 'Help' button does not work

- Errors easier to commit

- Data input process more tiresome

The risk cases visible on this page are collected and described by the e-Government Subgroup of the EUROSAI IT Working Group in contact with author Supreme Audit Institutions (SAI). In the same way, analytical assumptions and headings are chosen by the Subgroup. We encourage you to read the original texts by SAIs - to be found in the linked files.