Risks of e-Governance Strategy Dominated by Outsourcing Read full text in English
Audit of IT service in Ministry of Public Assets gave an opportunity to analize risks related to outsourcing dominated e-Governance strategy. Important findings were identified in preparation and testing stages, stemming from poor Business Case.
- Out-of-date Strategy (2001)
- Lack of interest in a common reporting e-format
- Internal procedures do not observe electronic documents environment
- Some minimal requirements for IT systems have not been met, which leaves the Office outside the eGovernment development stream
- Management inexactly informed about the market situation
- Service provider lock-in resulting in total dependence
- Hidden deleting and delayed warning message
- Applications security level unacceptably low
- Users are not trained in effective data entering methods
- 'Help' button does not work
- Errors easier to commit
- Data input process more tiresome