Business proces design
Business process design refers to the systematic approach of analyzing, mapping, and optimizing the sequence of tasks, activities, and workflows within an organization or across a project/program to achieve desired outcomes and objectives efficiently. It involves identifying key processes, understanding their interdependencies, and strategically redesigning them to enhance productivity, quality, and customer satisfaction while minimizing waste and costs.
Effective business process design also involves considering risk management principles to identify, assess, and mitigate potential risks associated with process changes. By integrating risk management practices into the design phase, organizations can anticipate and address potential challenges, ensuring that process improvements are implemented in a way that minimizes disruption and enhances resilience against unforeseen events.
Close terminology
Business Process Engineering - involves the systematic analysis, redesign, and improvement of business processes to achieve significant performance enhancements and organizational transformation.
Process Planning - refers to the strategic and systematic approach of defining, organizing, and scheduling the activities and resources necessary to accomplish a specific business process or project efficiently and effectively.
Workflow Design - is the process of mapping out and structuring the sequence of tasks, activities, and interactions within a business process to optimize efficiency, clarify responsibilities, and ensure smooth coordination and execution.
Objective
Clearly defined objectives provide a viable direction for the process, enabling stakeholders to understand what needs to be achieved and why it is important. Identifying and mitigating risks associated with the process design is essential for ensuring its efficiency and resilience.
Framework
A set of main parts of organisation, system or activity, based on coherent rules, methodologies, assumptions or concept.
INs and OUTs (section under development)
coming in
going out
Controls to review
regulation, documentation, reports