Australian Taxation Office: Administration of Australian Business Number Registrations
More elligibility and data integrity needed.
Cyber Attacks: Securing Agencies’ICT Systems
Cyber-security strategy needs consistent implementation and periodic reviews.
The Shared Services Centre
The necessary environment for the efficient management of the Shared Service Center is lacking.
Information security
Cyber Resilience of Government Business Enterprises and Corporate Commonwealth Entities
Meet requirements of own framework.
Business Continuity Management
A cross-section audit on business continuity management (BCM).
IT strategy of Swiss Federal Institute of Technology
Performance audit of IT strategy in research area.
Does the Admin PKI correspond to the original objectives and the needs of the Federal Administration and the Cantons?
Internal coordination can be more difficult than the external one.
IT security in the Federal Administration
Technical and organizational deficiencies work together against data security.
Parallel Audit on Biometric Passports - Overall Results (anonymised)
EUROSAI ITWG: Parallel Audit on Biometric Passports.
Audit of the key ICT project regarding a consumption tax platform Federal Customs Administration (FCA)
First attempt to ITC consumption tax project.
Audit of the key ICT project federal GEVER programme Federal Chancellery
Advanced process management system's cost-effectiveness and deadlines at risk.
Audit of the procurement of ICT products with the potential to be standard products
ICT procurement system reviewed.
Analysis of alternatively financed building projects of the Federal Institutes ofTechnology
Analysis of alternatively financed building projects.
Information security
Audit of the effectiveness of incident management in protecting federal ICT from cyber-risks
Cyberincident reporting needs to be quicker.
Professional integrity
Cross-sectional audit of secondary occupations with a focus on conflicts of interest
Secondary occupations examined.
Public e-services
Examination of development and operation of the public key infrastructure
Comprehensive review of Public Key Infrastructure.
Public e-services
Audit of the DTI key project Polycom Value Preservation 2030 with a focus on the border security subnetwork
Infrastructure Upgrade On Track.
The management of the State Property and Funds while Information Systems Building for the Ministry of Defence
Information systems not balanced with infrastructure.
Ministry of Education realized corrective measures incorrectly
Educational project managed ineffectively.
Preparations and realization of the State A-levels
Begin with good strategy.
State funds spent on development, operation and using of data centres services
Risks steming from uncoordinated strategy.
The Ministry of the Environment lacks a compact information system and still uses 125 separate information systems and databases
Ministry of the Environment manages 125 information systems and databases .
Finally updating the central information system for VAT control
IT system to support combating VAT frauds.
Federal Institute for Risk Assessment purchased unnecessary software
Risk of poor requirements management.
Lack of information about heavy-duty transports on federal long-distance roads - number of closed bridges increases
Information on heavy-duty Transports.
Cost-intensive data centres stood idle for years
Idle data centres.
VAT risk assessment - better use made of information generated by inspections on company premise
Tax inspections may add up to the VAT risk assessment, but....
Insufficient monitoring of consultancy work in large-scale IT projects
Insufficient monitoring of consultancy work in large-scale IT projects.
Report to the Public AccountsCommittee on mitigation of cyber attacks
Three basic security measures are often neglected.
Report to on the user-friendliness and user involvement in the development of e-government services in Denmark
User-friendliness of public services should be consistenty required and tested.
Report on the government’s processing of confidential data on persons and companies
Inadequate protection of confidential data.
Report on the problems connected with the development and implementation of the digitally based Shared Medication Record
Involvement of key participants necessary from the very beginning.
Extract from the report to the Public Accounts Committee on the access to IT systems that support the provision of essential services to the Danish society
Inadequate management and control of domain administrator privileges.
Staff scheduling in government institutions
Scheduling irregular hours work.
Usability of public digital services directed at businesses
G2B - in search of user friendliness.
Management of IT security in systems outsourced to external suppliers
Security to be improved in IT processes outsourced to external suppliers .
The protection of IT systems and health data in three Danish regions
Security to be improved in IT systems with health data.
Relocation of government jobs
Difficult experience of relocation of jobs.
The protection of research data at the Danish universities
The protection of research data at the Danish universities.
Information security
Cyber security resilience of the Danish public sector II
Be prepared for breakdowns.
Information security
Security of servers managed by the Danish Agency for Governmental IT Services
Upgrade or decommission.
Effectiveness of internal controls in the protection of personal data in national databases
Basic controls analysis can fail in data protection.
Quality of public services in information society in 2010
The quality of public services has been improved but still isn’t good enough.
Results of the development of the state’s information systems
Success and failure depend on preparation.
Management and development of IT systems in the Ministry of the Environment
Estonian environmental information system needs reforms.
Public e-services
Use of European Union funds in promoting information society
Balance needed for success of Information Society Development Plan.
Submission of data to national databases in municipalities, towns and cities
Funds as basic factor of data processing.
Activities of the state in implementing the e-health system - Do the state, doctors and patients benefit from ehealth?
Why state, doctors and patients do not benefit from e-Health as much as they could?.
Effectiveness of development of broadband network or high-speed internet
Slower broadband paid by customers .
Centralisation of support services of state authorities
Most goals of centralisation of support services were achived.
Public e-services
Database access management
Enhanced Information Security Needed for National Database.
The development and use of identification services in public administration
Unhealthy competition linked with lack of coordinatnion and with procurement irregularities.
The implementation of national IT projects in social and health care
IT-centred manner of project implementation can harm IT investments' results.
State aid for IT projects in social and health care
Difficult coordination of IT projects.
Immigrant students and the effectiveness of basic education
Data analysis in education.
Information security
Cyber protection arrangements
Coordination and budget.
Audit on the operation of the “Ministry of Finance” Central Budget Chapter
Simple receipt: calculate costs, standardize data, divide duties....
Operation of the Hungarian State Holding Company in 2009
Effective property management requires effective data management.
Operation of the Record Systems Applied in the Eligibility Scheme of Benefits and Services Provided from the Social Security Funds
Well considered regulations are essential for good quality data.
Audit of the asset preservation and management activities of state-owned (partly state-owned) economic organisations – HungaroControl Hungarian Air Navigation Services Pte.Ltd.Co.
Compliance review of an air traffic services provider.
Correlations between the operational risks of companies in the majority ownership of local governments and the financial situation of the local governments
Risks related to local governments-owned companies.
Municipalities’ internal control system – Audit of the establishment and operation of the internal control system of municipalities – on the audit of Rudabánya
Incomplete internal control.
Individual Operation System Development Projects
No results without good management.
Analysis of Trends in SAI Japan’s Findings
Not used IT systems and overpaid 'ghost' services.
Status of Development, Operation and Use of Government Information Systems
Problems start with low level of competition.
The Board of Audit and Inspection (BAI) conducted an audit on the information systems in the area of service delivery to improve the system’s efficiency and convenience.
Enormous IT investments require tremendous coordination.
Audit on the current management and supervision of information protection and cyber security in the financial sector
Information Protection and cyber security in the financial sector.
Management of Information Resources of the Ministry of Agriculture
Without appropiate IT management it is hard to achieve reliable, consistent and secure systems for agriculture.
Protection of automatically processed personal data
Data protection needs a long term strategy.
Management of State Information Resources
Well targeted requirements, interconnected information resources and broad use - why so difficult to be gained?.
General and Creation Control of the Information Systems of the Ministry of Foreign Affairs
Overview of problems - area by area.
THE CYBER SECURITY ENVIRONMENT IN LITHUANIA
Cyber-security is much more than preventing incidents.
Management of Police Information Resources
Fundamentals of IT organisation.
Management of Information Resources of the Ministry of the Interior
Process maturity examination can help in IT audit.
Whether Disclosure of the Public Sector Data Is Ensured
Strategy more important than declarations.
Smart tax administration system
Smart tax vs. shadow economy.
Is Cybercrime Combated Effectively
Good coordination needed to fight cybercrime.
Information security
Cyber Security Assurance
ASSURANCE NEEDED TO SECURE INFORMATION .
Public e-services
Management of digitalization of public and administrative services
Development of eServices requires constant care.
Evaluation of the effectiveness of implementation and compliance with regulatory enactments and the legal framework of the project “E-government Portfolio”
Funds to absorb but no efficient project methodology? Be prepared for troubles.
Actions of national and municipal authorities to ensure the fulfillment of the obligations under the Loan Agreement “Safety Net and Social Sector Reform Program” between the Republic of Latvia and the World Bank
Well coordinated information structure is necessary for the unemployment benefits system.
Material–technical supply of the State Police
Essential role of pre-project evaluation.
Software management assessment in local governments and local government educational institutions
Software management assessment in local governments and local government educational institutions.
Storage of Electronic Documents and Data at the National Archives of Latvia
Do Archives ensure the storage of e-documents?.
Is the project 'E-health in Latvia' a step towards the right direction?
E-health is a step forward in right direction, but not all objectives will be reached!.
Does the state administration effectively use the stored information?
State administration could use the accumulated information more effectively.
Has Public Administration Used All Opportunities for Efficient Management of ICT Infrastructure?
Efficient Management of ICT Infrastructure.
Does the Public Investment in Internet Access Reach the Population?
Middle mile network is not enough.
Public e-services
Does the country ensure effective use of the official electronic address in communication with individuals and businesses?
Effective use of the official electronic address.
Public e-services
Can we rely on the access to IS and the receipt of e-services?
Manage access to the receipt of e-services.
Lessons learned from government ICT-projects
'Expensive' does not always mean 'High Quality', so... do not feed the spiral.
Data security and positions with access to confidential information
Shortcomings in information security and in positions with access to confidential information.
Open Data Trend Report 2015
How to activate the open data policy.
Products sold on the European market: unravelling the system of CE marking
Problems with general picture.
Information security
Strengthening the digital defences: the cyber security and critical water structures
Cyber security of critical water structures not watertight.
Cyber security of border controls operated by Dutch border guards at Amsterdam Schiphol Airport
Airport prepares for cyber attacks.
Artificial intelligence
Understanding algorithms - 2021
Demistify the Algorithms!.
Artificial intelligence
Understanding algorithms - 2021
Demistify the Algorithms!.
Public e-services
Drinking water under pressure
Drinking water management faces strategic and data gaps.
Performance Audit of the Management of ICT in the Criminal Justice Sector
Unclear signals from a Ministry weaken development of ICT in the justice chain.
Digitisation of municipal services
Municipalities have not digitised their services to any extent.
Maintenance efficiency in the rail network
Rail network maintenance - negative balance of costs and results.
Public access point to the Polish e-Administration
Buyer, provider and methodologies need a balance.
Risks of e-Governance Strategy Dominated by Outsourcing
IT outsourcing risks.
Public e-services
Informatization of hospitals
Sometimes it is really not about the money….
IT Police Systems
A textbook example of how not to implement the IT projects.
Audit on the broadband internet infrastructure access
Simpler regulations and better supervision needed.
Audit to the Social Security Systems of Collection of Contributions and Quotes and Relationship with Banking and other Entities Engaged in Collection Initiatives
Application level of Social Security IS analyzed.
The internal audit function in the State Owned Enterprises
Internal audit - sometimes too narrow and dependent.
IT Support in the Judicial Chain
Needed: good conditions by government, better steering and control by authorities.
Correct information at the right time in healthcare and nursing – collaboration without effect?
Information share is crucial for competitive health care.
The National Government Service Centre – Has administration become more effective?
Has Swedish public administration become more effective?.
Information security work at nine agencies
Difficulties in achieving appropriate IT security.
Professional integrity
Oversight of law enforcement agencies - An audit of the Swedish Commission on Security and IntegrityProtection
Unclarities make task harder.
Incorrect payments in social insurance - Control activities of the Swedish Social Insurance Agency
Balance of priorities needed to reduce incorrect payments.
Population registration - uphill quality work
Quality of population register.
Supply of food and medicinal products
Supply of food and medicinal products.
The protection of valuable forest
Protection of valuable forest.
Protection against fraud in migration activities at missions abroad
Migration activities can be a subject to fraud.
Recovery of housing allowance - easy to make mistakes
Avoid mistakes in housing allowance recovery.
For the sake of security – intelligence sharing between the Police Authority and the Swedish Security Service
Cooperation between Police and Security Service.
The Annual Municipal Accounts as a basis for comparing municipalities - are the cost indicator reliable?
Municipal accounting: more standardized or more controlled.
Higher education institutions' provision of premises- room for improvement
How to pay for higher education institutions' premises.
The Swedish Transport Administrations support to research and innovation
Robust internal control required to manage innovations.
The Art of Governing – the Government’s management of cultural sector institutions
The Art of Influencing cultural institutions.
Swedish Customs control – an accurate enterprise?
It is better to know your own errors.
Professional integrity
Finansinspektionen’s work to combat conflicts of interest
Avoiding conflicts of interest requires more attention from Finansinspektionen.
Information security
Government control of national information and cyber security – both urgent and important
Consistency on strategic level.
Public e-services
Who’s there? - Establishing identity at government agencies
Who’s there? - Establishing identity at government agencies.
Effectiveness of the execution of the eHealth project
Clear concept, good planning and financial control are indispensable conditions for a successful IT project.
Effectiveness of the Tax Administration of the Republic of Slovenia in the execution of modernisation projects of the Slovenian duty information system and decreasing the number of duty sub-accounts
Shaky coordination of investments in important systems.
Management and protection of assets in the field of the information-communication technologies at the AO SR
Failure to comply with the law leads to unnecessary jeopardizing of data security.
Management and protection of assets in the field of the information-communication technologies at the ME SR
Started from contracting, ended in security.
The Actıvıtıes Carrıed out wıthın the Framework of e-Transformatıon Turkey Project
e-Transformation Turkey Project.
The Public Web Sites During a Period of Transmission to e-Government
Websites of e-Transformation.
Coordination of Infrastructure Works by Metropolitan Municipalities
Start geographic information system with cooperation rules and digital maps.
Prevention Activities Against Traffic Accidents
You need a way more than IT, to make an IT system successful.
The National Offender Management Information System (NOMIS)
Rescoping necessary, but not fully successful.
Identifying and meeting central government's skills requirements
Start with well managed responsibilities.
Managing the risk of legacy ICT to public service delivery
Possible approaches to the problem of 'legacy ICT'.
The rural broadband programme
Intervention in a noncompetitive market.
Central government staff costs
Results of staff reductions.
Conflicts of interest
First, recognise the conflicts of interest are a real risk.
Use of consultants and temporary staff
New skills needed in a longer term.
Homelessness
Homelessness grows despite increased spendings to reduce it.
Performance measurement by regulators
Performance measurement for regulators.
Information security
Protecting information across government
Coordination of Information Protecting system.
Digital transformation in government
Support exemplars, provide consistent guidance... and do not lose focus.
Housing in England: overview
Efforts to support housing.
Online fraud
Uneven response to online fraud.
WannaCry Cyber Attack and the NHS
Why the British NHS became a victim of WannaCry.
Good Practice in Annual Reports 2016-17
Reporting: a real skill.
Improving government’s planning and spending framework
Value for money vs. short-term planning.
The BBC’s understanding of its audiences and users
Understand your audience, BBC.
The effectiveness of Official Development Assistance expenditure
Need of more coordination and transparency.
Improving broadband
Lessons of Superfast Programme.
Artificial intelligence
Use of artificial intelligence in government
Preparing to AI requires time.
Information security
Government cyber resilience
Government faces critical cybersecurity challenges ahead.
Project management
Lessons learned: Governance and decision‑making on mega‑projects
Key governance issues arise in MEGA-Projects.
Electronic Records. Management and Preservation Pose Challenges
Basics of electronic records management.
Software Developement Effective Practices and Federal Chalenges in Applying Agile Methods
Agile project approach in government practice.
Information Technology Cost Estimation Agencies Need to Address Significant Weakness in Policies and Practices
IT cost estimation.
Improved Planning and Performance Measures Are Needed to Help Ensure Successful Technology Modernization
Massive modernization effort needs coordination.
ACQUISITION REFORM: DOD Should Streamline Its Decision-Making Process for Weapon Systems to Reduce Inefficiencies
Refinement of decision-making processes.
Copyright Office Needs to Develop Plans that Address Technical and Organizational Challenges
No justified investments without IT strategy.
Federal Agencies Need to Address Aging Legacy Systems
Be aware of legacy IT risks.
Federal Human Resources Data
Internal control weaknesses may put mission at risk.
FEMA Needs to Address Management Weaknesses to Improve Its Systems
Controls in emergency management.
Homeland Security. Oversight of Neglected Human Resources Information Technology Investment Is Needed
Human resources IT investments get stuck in management's lack of interest.
OMB and Agencies Need to Focus Continued Attention on Implementing Reform Law
How to invest efficiently in IT.
Opportunities Exist for SEC to Improve Its Controls over Financial Systems and Data
IT security basics under scrutiny.
VETERANS’ HEALTH CARE - Preliminary Observations on VHA’s Claims Processing Delays and Efforts to Improve the Timeliness of Payments to Community Providers
Data processing hold back by technology limitation, workload and administrative burden.
RURAL BROADBAND DEPLOYMENT: Improved Consistency with Leading Practices Could Enhance Management of Loan and Grant Programs
Green Book can help in broadband development.
Steps Needed to Identify Acquisition Training Needs for Non-Acquisition Personnel
Non-Acquisition staff can be crucial for acquisition.
Opportunities Exist for FAA to Improve Airport Terminal Area Safety Efforts
Inefficient use of data.
Electronic Health Records - VA Needs to Identify and Report Existing System Costs
Difficulties after 30 years of decentralized development.
VA ACQUISITION MANAGEMENT: Supply Chain Management and COVID-19 Response
Pandemic points up weaknesses of procurement solutions.
Broadband: Observations on Past and Ongoing Efforts to Expand Access and Improve Mapping Data
Successful broadband delivery with challenges.
GAO-20-701, COVID-19: Federal Efforts Could Be Strengthened by Timely and Concerted Actions
Overview of the response to the COVID-19.
AUTOMATED TECHNOLOGIES: DOT Should Take Steps to Ensure Its Workforce Has Skills Needed to Oversee Safety
Automated transportation holds promises, but also safety challenges.
ARTIFICIAL INTELLIGENCE: An Accountability Framework for Federal Agencies and Other Entities
Auditor’s look at AI solutions.
Information security
National Cybersecurity Strategy Needs to Address Information Sharing Performance Measures and Methods
Sharing information on cyber threats to critical infrastructure.
Information security
CYBERSECURITY: Implementation of Executive Order Requirements Is Essential to Address Key Actions
Completing leadership and oversight requirements.
Information security
CRITICAL INFRASTRUCTURE PROTECTION: EPA Urgently Needs a Strategy to Address Cybersecurity Risks to Water and Wastewater Systems
The water sector faces increasing cybersecurity-related risks.
Artificial intelligence
Artificial Intelligence: Generative AI Technologies and Their Commercial Applications
Generative AI in Brief.
Information security
CRITICAL INFRASTRUCTURE PROTECTION: Agencies Need to Enhance Oversight of Ransomware Practices and Assess Federal Support
Ransomware - significant security challenge to critical infrastructure.
Public e-services
ARTIFICIAL INTELLIGENCE: DHS Needs to Improve Risk Assessment Guidance for Critical Infrastructure Sectors
AI and security of critical infrastructure .
Public e-services
HEARING DETECTION AND INTERVENTION: Program Connects Deaf or Hard of Hearing Infants and Children to Services, but Actions Needed to Improve Access
Help, measure and analize.
Public e-services
Critical Actions Needed to Urgently Address IT Acquisition and Management Challenges
Urgent reforms needed for troubled IT investments.
Public e-services
DOD SATELLITE COMMUNICATIONS: Reporting on Progress Needed to Provide Insight on New Approach
SATCOM transition faces reporting gaps.